I LOVE my new kiln!! I am new to pottery and ceramics and this is my first kiln. Great price, great customer service, easy to order and exactly as described! perfect fit for my home as it is small and fits a standard home electrical outlet without having to make any electrical modifications. SO easy to use with easy-to-read manual— my very first projects fired perfectly and I have never fired a kiln in my life before now. Perfect 04-06 range bisque and glaze just as described, which is exactly what I wanted. I couldn’t be happier with or more proud to own this equipment and everything that came with. Zero issues whatsoever with ordering and delivery, and I really appreciate that it arrived a week early with frequent communication and updates from the time I ordered, to the time it arrived, and great follow-up even after a couple of weeks of use. I never had to contact Soul Ceramics once regarding my order because I was provided all the information and updates I needed and more as my order was being fulfilled… but I have no doubt that any concerns, issues or questions I might have had would have been addressed and resolved promptly and professionally. seriously impressive, and this is a dream come true for me as a maker. I really can’t say enough about how satisfied and excited I am with this company and equipment. Thank you so much for a wonderful product and outstanding customer service!