Soul Ceramics customer service is second to none. They do a great job of keeping you updated throughout the entire process and let you know exactly what to expect at every step. This was truly a great buying experience.
It would be nice to have some more pictures on the website that give a better idea of the size of this kiln. It turned out to be exactly what we needed but felt like we couldn’t find any pictures to give the size justice anywhere.
I loved how Soul Ceramics handled the process. They let you know from the get go that it takes a few weeks to get a kiln built. They surprised me every 2 weeks with an update letting me know what stage the kiln would be in. I loved that. Best of all, they beat their predicted delivery day by almost a week so I was wonderfully surprised when it showed up. I would highly recommend them to anyone for their transparency from the beginning, great communication, and wonderful customer service. Great job people!
I've never spent so much on a single item especially online, from beginning to end I felt comfortable. I've had zero problems and received my kiln quickly. Thank you
Packed really well. Great customer communication and service. Constant communication with up-dates of how my order was coming along from beginning to when it was delivered. I have not fired it up yet. . Getting my ventilation set up. I attached a few pick to give people an idea of how much they can fire in the 1413 model. 8 coffee mugs total. I ordered an extra full shelf. I highly recommend ordering one with your initial purchase.
I thought it would never come, but now that it's here , I use it every day. It's everything I thought it would be,,,,,,,I love my kiln....