I purchased an Olympic 1823HE as my first kiln. I was able to choose from an in stock kiln so I didn't need to wait the usual 6-8 weeks. My kiln arrived in perfect condition with all the accessories I ordered. It was transported all the way into my garage. Couldn't be more pleased. This is definitely the best deal online!!
Great shop, for my odd request of a 15 plug instead of a 20 plug, this jen ken was the only kiln I could find, this large at 15. It 's still small, not for large vases, but not a bad size for smaller objects. It's heating well, and keeps the heat ramping down; after 800 @ about 150 per hr.
The shop people were responsive and informed when I had a few questions. One issue was from the manufacturer, some of my kiln furniture was damaged during shipment, and a few pieces were missing, they sent 2 pieces out right away, it's just that the other 2 chipped legs (from set of 3) weren't replaced. All-in-all, the kiln furniture was my issue, and one day I will hopefully get a solid state relay. 4 firings already, & the outside of the kiln is a pass also, where I was worried about it, being in the laundry room, the walls and shelves are aren't warm. I really like the kiln, it just wish it went into the garage, due to the relay click sound. The builders don't seem to think about ceramic artists. they only built it for a washing machine, and luckily I could use the washing machine's dedicated on a 20 amp circuit. As electricians here are as costly as plumbers.
The review, well This is my first kiln and I even made it a downdraft as well with a tiny hole in the top and one in the bottom, with a tube vent out the bottom, connected to a fan that exit out in place of the dryer. No odors, and the tube fan itself is amazing, remote control, and only 18 watts @ 240rpm. The vent wasn't required, for this size of kiln, I just wanted to give my clay objects the best and avoid vapors. I'm starting out with making some kind of worry stones or jewelry.
Due to the pandemic my Olympic Doll E Test kiln took longer than originally expected but the people at Soul Ceramics were great about keeping me updated. It arrived, packaged perfectly and I've been able to use it a few times now. I'm still in the learning phase, but am loving it! I'm happy to recommend Soul Ceramics to anyone looking for a kiln.
The kiln itself is great! The customer service from soul Ceramics is above and beyond! Really can’t say enough good about them. If you need supplies or help/information don’t hesitate contacting them and walk away as happy as me. Plus it’s actually cheaper than anywhere else and free shipping!
Had a slight problem with the kiln I purchased (it came with the wrong controller) but they quickly resolved the problem. Thanks