Getting this thing is like being called up from triple-A during a pennant drive. It just changes everything! Using the LB 22.5 is ridiculously simple given the TAP control. It allows me to fully immerse myself in the super-opionated and almost religious cult of heat treating. This thing can do anything the forums throw at it. But honestly, the best part of this entire experience was dealing with Lea and Chris at SoulCeramics. I’ve never experienced customer service like this. They answered emails on Sunday night for God’s sake. The whole team are a bunch of pros. They made the wait time (which turned out to be faster than expected) well worth it. Now, if only they sold forge presses.
I absolutely love my new kiln! It’s petite but spacious and just enough for a beginner’s personal studio. I’m absolutely thrilled to be firing on my own!
I live in Central America so I got it shipped overseas. The experience with SoulCeramic was pretty awesome, even though I placed the order in the middle of the pandemic and the kiln took more time than normally estimated to get built, their response to my enquiries was always timely and friendly.
The shipment was prompt and the crate held perfectly. Everything inside was intact.
I am very thankful to Soulceramics and Evenheat for my amazing new kiln.
Holy moly, the kiln speaks for itself but the shipping, packaging and delivery was absolutely flawless!! I have purchased many machines and large products from on line companies, there are always problems. Ten out of ten, hands down, y’all are fantastic and make up the best customer service EVER. Thanks so much……I’m blown awayI!
These guys are fantastic !!! And the kiln I got the 22.5 KO is a dream to operate Thanks guys !
It took a long time to come (23 weeks) but definitely worth the wait, amazing heat treat oven that gets to temperature much faster than I thought possible, I got the LB 27 and without heating my shop the temperature was about 5 degrees F and oven reached 1600 in under 20 minutes Soul Ceramics is all about customer service and one of the best companies I have ever dealt with. The weekly updates were also really nice.
I'm very pleased with this kiln, it's a perfect size for a first time potter like myself. It arrived a lot sooner than expected which I'm super grateful for. My overall experience with SoulCeramics has been a positive one and I will recommend them to anyone looking for kilns or other ceramic supplies!
This model fits my pottery needs perfectly. It was simple to use, does exactly what it is supposed to do. The entire process of ordering the kiln, waiting for the kiln to be built as well as the shipping and delivery driver was as successful and efficient as was described. It was overall an extremely positive experience . The people at Soul Ceramics were always on top of every detail and always gave updates weekly as to the status of our kiln. I am very happy. I love using our Evenheat 810 kiln for my hand thrown pottery.
Our recent order of a Jenn-Ken kiln arrived earlier than anticipated. The service department was excellent in answering questions and providing assistance during the ordering process. Highly recommended.....great service with competitive pricing!
I would recommend SoulCeramics to everyone. Fast and good service appeared to go out of their way so I wouldn’t have to wait long for my chillipepper !! Call and get your order in today you won’t be disappointed
Even heat 22.5 ko came 100%assembled and ready to go. Went with quite relays and temp only deviates +~4deg. Great service and response from soul ceramics when I had one little problem when it was totally my screw up
Couldn't be happier!! Amazing product but even more amazing customer service!! Had a question about my new kiln and it was answered within 4 hours!! Will buy from Soul Ceramics again!!
This team is awesome, TJ, Alex, & Lea took care of all the transactions, ordering, Q&A, additional parts, Shipping etc. Kept me up to date weekly as the manufacturing process did increase. These small companies Evenheat and Soul ceramics are true MADE IN THE USA companies. I would absolutely recommend them. I love my LB27. I can now make 2 foot gold bars
Lots of kiln options, kiln was freight delivered perfectly... customer service was spot on and always very timely! Lea must not sleep 😂.... No complaints at all! I'm firing my first bisque to condition the elements as I write this... i cant wait to fire my pottery and see how it all turns out! Got a batch waiting to bisque.... I've been wanting and waiting to purchase a digital kiln for years now.... you guys made it easy!
I LOVE my new kiln!! I am new to pottery and ceramics and this is my first kiln. Great price, great customer service, easy to order and exactly as described! perfect fit for my home as it is small and fits a standard home electrical outlet without having to make any electrical modifications. SO easy to use with easy-to-read manual— my very first projects fired perfectly and I have never fired a kiln in my life before now. Perfect 04-06 range bisque and glaze just as described, which is exactly what I wanted. I couldn’t be happier with or more proud to own this equipment and everything that came with. Zero issues whatsoever with ordering and delivery, and I really appreciate that it arrived a week early with frequent communication and updates from the time I ordered, to the time it arrived, and great follow-up even after a couple of weeks of use. I never had to contact Soul Ceramics once regarding my order because I was provided all the information and updates I needed and more as my order was being fulfilled… but I have no doubt that any concerns, issues or questions I might have had would have been addressed and resolved promptly and professionally. seriously impressive, and this is a dream come true for me as a maker. I really can’t say enough about how satisfied and excited I am with this company and equipment. Thank you so much for a wonderful product and outstanding customer service!
Took a while to get here but it was worth the wait!
Works great and it’s really easy to use, since we got the ramp master control. Customer service was also very nice and kept us updated on info we asked for and needed! When we got our kiln we ended up putting a dolly under the stand so we can push it around and store it easily. So far this kiln is great, especially for our small business. 10/10 :)