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What Our Customers Have To Say

Based on 990 reviews
93%
(916)
6%
(59)
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Evenheat Heat Treat Oven - LB 27
Glen Haworth- Howling Winds Axe and Tool (Willington Hill, US)
Excellent service great product

I ordered my EvenHeat LB27 as an upgrade to my old top loader Olympic, I had so many questions leading into this upgrade and the team at soul ceramics were quick to respond and very helpful.
There were some delays in manufacturing but the team kept me in the loop with weekly updates. The unit shipped very well packaged and secured to a sturdy crate. Delivery went swimmingly.
I really couldn’t be happier with my decision to go with Soul Ceramics! Great team.

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Jen-Ken AF3P Chilipepper
Richard Pierson (Lafayette, US)
Jen-Ken Chilipepper kiln

I ordered the kiln on Monday and it was delivered on Saturday… I’m so amazed! I haven’t had the chance to use it yet, but I’m really psyched to try it out once I make some beads!

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Olympic Kiln - Doll E (In Stock)
Emily Schweitzer (Garner, US)
Amazing Kiln

Couldn’t ask for a better starter kiln! It is super easy to use and it shipped in TWO days:) (although I had to change to the in stock version which is more expensive). I’ve fired about 5 bisque and 5 glaze batches so far and it’s been amazing. I can fit about 8-12 smaller cups/bowls in a bisque firing and about 4-6 items for glaze! Fires cone 6 glazes perfectly!

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Jen-Ken AF3P Chilipepper
Michelle Arena (Pittsford, US)
Chili Pepper Kiln

So nicely packed and it arrived so quickly! I feel very confident and comfortable to order from Soul Ceramics again!

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Evenheat Heat Treat Oven - LB 18
Paul Morris (Mitchell, US)
Great Product!

I have nothing but good things to say about my new Evenheat LB18! I finally got my electrical wiring done and was able to get the LB18 up and running. Ran it through its paces and everything works like a charm. Highly recommend the TAP controller and door interrupt switch.

Best of all, was my experience with the Soul Ceramics team! Once my order was placed, I received weekly updates as to the status of my order. It’s really nice knowing how things are progressing when you lay out a large investment on a product with significant lead time. You’re not left guessing. And, it was delivered ahead of the estimated date! Thanks Soul Ceramics!!

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Speedball Artista Pottery Wheel
Emily Schweitzer (Garner, US)
Perfect for an at home studio!

Ending up being perfect and just what I was hoping for. Plus sides, it was cheaper than other sites and the customer service here was amazing. I emailed with them about questions I had and they were very responsive and helpful. Will definitely buy from this company in the future for pottery needs due to the positive first experience:)

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Jen-Ken AF3C 11/9 Ceramic Kiln
Maria Ogrodowicz (Houston, US)
Great little kiln!

I upgraded to the 12 key controller and it is worth the upgrade! The manual is helpful, i also went on Youtube to learn how to use this type of controller. It is worth giving the company a call for advice on firing for the first time, they were helpful and fantastic!

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Paragon - BlueBird XL
Diana S. (Revere, US)
I really like this kiln!

The kiln arrived within the estimated time frame and was extremely well packed. I primarily anneal small items and beads at 950°. I think this kiln is going to be very efficient and cost effective because after 4-6 working hours, holding at 875 ° the outside is barely warm (great insulation) and after shutting off at 700° it take much longer to come to room temperature than my old kiln did. (It is larger so that may account for that.) The controller programmming was a bit difficult to figure out in spite of the 20 page book that came with it (too much info all at once?) but after about an hour of playing around with it I felt quite capable. The display is small but very easy to read with a lot of information visible at a glance. I have only fired a few times to date, but all in all I am extremely pleased. Also, Soul Ceramics was great to deal with, followed up with me on a regular basis after I placed the order and provided amazing response time for inqueries. Very satisfied!

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Speedball Clay Boss Pottery Wheel
Savannah Bothman (Florence, US)
10/10 would recommend!

Fast shipping, quality products, and the best customer service! I’ve never had a company reach out through phone call and email checking to see if I’ve received/enjoyed my purchase.

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Evenheat Heat Treat Oven - LB 27
Ray Oldiges (Covington, US)
New Evenheat oven

~2 month lead time on the oven and I was kept well informed. Excellent customer service.

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Speedball Artista Pottery Wheel
Aniannie (Brattleboro, US)
Soul Ceramics has soul.

I splurged and ordered a left handed portable wheel (Speedball Artista) and am really enjoying the added control as I am left handed, but have been throwing as a righty. As others have said, the staff at Soul Ceramics is wonderful! They check in with the customer at every opportunity, to make sure the customer is satisfied. They also had the best price on the wheel! I hope to shop with them again.

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Evenheat Heat Treat Oven - LB 27
Milt Plews (Banks, US)
LB 27 Review

Have used this unit 7 times to date. I think it’s a great product, well designed and well built. I like everything about it but the key pad on the controller. The keys are very small and tedious to use. Not a big deal.

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Speedball Clay Boss Pottery Wheel
Daniele Notarnicola (Fort Lauderdale, US)
Great Experience

Soul Ceramics is seriously the only way to go if you're looking to buy a big ticket pottery item! Their staff is super knowledgeable and responsive, the prices can't be beat, shipping is fast and secure byt they have so many processes in place to protect their customers in case anything gets damaged on the way. They also sent me a message to remind me about speedballs glaze Rebate program after I purchased my wheel, which felt like they were going above and beyond... That's not even their company, so it really felt like they personally cared and wanted me to get my money's worth with my wheel purchase. I will 100% go through soul Ceramics for any of my future Potter needs.

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Jen-Ken AF3C 11/9 Ceramic Kiln (In Stock)
Lori Pasquale (Madison, US)
Great little kiln!

Love my new little kiln! I'm still learning and have fired up about 3 times now and all went well...I just need to learn more about glazing. 👍😃

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Evenheat Ceramic Kiln - RM II 1813
John Weir (Ferguson, US)
So excited - first firing in the kiln

Very pleased to with our Evenheat Ceramic Kiln - RM II 1813 from Soul Ceramics. It arrived more quickly than we could arrange an electrician to set up a NEMA 6-30 outlet for it . Did a first heat a couple of days ago, and then the first firing yesterday of a few pieces yesterday. It's awesome and feels like really good quality. We are noobs at this so looking forward to fun learning

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Jen-Ken AF3C 11/9 Ceramic Kiln
Jeanette (Dallas, US)
Small but mighty! (and perfect for bisque firing)

I absolutely love my little Jen-Ken kiln. Ever since she arrived I've done plenty of bisque firings at home which has eliminated my stress of having to transport fragile greenware to my local community studio. I've broken plenty of attachments while doing so, so it's wonderful having this kiln at home! She lives in our upstairs guest bathroom and it's so easy to put her away in the closet whenever we do have guests over. I've had zero issues firing my pieces which is great!
Though I didn't purchase the in stock version, the lead time was accurate and I received my kiln accordingly! Thank you so much Soul Ceramics for my very first kiln!

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Evenheat Glass Kiln - Studio Pro 17
Anna Gunzenhauser (Fort Wayne, US)
First Kiln

I received my kiln a couple of weeks before I expected. Looks to be in perfect condition. Set up was easy. I have run a test, fire but have not fused any glass yet. Hoping to do that later today. The Soul Ceramics team has been very helpful in answering any questions that I’ve had. Thank you.

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Speedball Artista Pottery Wheel
BriAnn (Saint Paul, US)
A dream come true!

I’ve dreamed of throwing pottery again for years. This little Artista wheel is perfect. I set it up today and spent a happy hour remembering how to center clay. :) Almost got it by the end. My kids are drooling over my shoulder waiting for their turn.

The Soul Ceramics team are fantastic. I can’t express how grateful I am in a world of phone menues and websites to be able to call and talk to a real person immediately when I have a question.

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Olympic Kiln - Doll E
Customer (Houston, US)
Awesome support

The kiln arrived faster than i thought

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Evenheat Ceramic Kiln - RM II 1210B
Bruce Balemian (Warwick, US)
Beautiful Kiln I love it

The highest quality, the most even heating kiln I have ever owned. The controller is spot on. The price and free shipping was amazing.

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Olympic Kiln - 2514GFE
A. Jimenez (Tampa, US)
Olympic kilns

Great customer service! I needed to add items after the initial order and they made it happen on the same shipment.

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Olympic Kiln - Doll E (In Stock)
Jasmine Hamen (Oceanside, US)

Love my kiln!

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Evenheat Heat Treat Oven - LB 27
Preston Dohrer (Claremore, US)
Lb27

The oven came on time and crated nicely. Was happy with the updates throughout the entire ordering process. Haven't got a chance to fire it up yet still have to run some electrical but it is pristine and looking forward to many years of nice service from it.

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Evenheat Heat Treat Oven - LB 22.5
Cory Henderson (Atlanta, US)
Couldn’t be happier!

The hype behind Soul Ceramic and Evenheat is justified! If I ever had any questions I could just just send over an email and whoever responded was quick, super friendly, and helpful. The package arrived in perfect condition and all I had to do was plug the kiln in test it out. The Evenheat works great so far and I can’t wait to use it more.

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Speedball Clay Boss Pottery Wheel
Skull flower ceramics (Selbyville, US)
The Boss

I am loving my new speedball clay boss wheel but even more so, the phenomenal customer service from the Soul ceramic team!