Ending up being perfect and just what I was hoping for. Plus sides, it was cheaper than other sites and the customer service here was amazing. I emailed with them about questions I had and they were very responsive and helpful. Will definitely buy from this company in the future for pottery needs due to the positive first experience:)
I upgraded to the 12 key controller and it is worth the upgrade! The manual is helpful, i also went on Youtube to learn how to use this type of controller. It is worth giving the company a call for advice on firing for the first time, they were helpful and fantastic!
The kiln arrived within the estimated time frame and was extremely well packed. I primarily anneal small items and beads at 950°. I think this kiln is going to be very efficient and cost effective because after 4-6 working hours, holding at 875 ° the outside is barely warm (great insulation) and after shutting off at 700° it take much longer to come to room temperature than my old kiln did. (It is larger so that may account for that.) The controller programmming was a bit difficult to figure out in spite of the 20 page book that came with it (too much info all at once?) but after about an hour of playing around with it I felt quite capable. The display is small but very easy to read with a lot of information visible at a glance. I have only fired a few times to date, but all in all I am extremely pleased. Also, Soul Ceramics was great to deal with, followed up with me on a regular basis after I placed the order and provided amazing response time for inqueries. Very satisfied!
Fast shipping, quality products, and the best customer service! I’ve never had a company reach out through phone call and email checking to see if I’ve received/enjoyed my purchase.
~2 month lead time on the oven and I was kept well informed. Excellent customer service.
I splurged and ordered a left handed portable wheel (Speedball Artista) and am really enjoying the added control as I am left handed, but have been throwing as a righty. As others have said, the staff at Soul Ceramics is wonderful! They check in with the customer at every opportunity, to make sure the customer is satisfied. They also had the best price on the wheel! I hope to shop with them again.
Have used this unit 7 times to date. I think it’s a great product, well designed and well built. I like everything about it but the key pad on the controller. The keys are very small and tedious to use. Not a big deal.
Soul Ceramics is seriously the only way to go if you're looking to buy a big ticket pottery item! Their staff is super knowledgeable and responsive, the prices can't be beat, shipping is fast and secure byt they have so many processes in place to protect their customers in case anything gets damaged on the way. They also sent me a message to remind me about speedballs glaze Rebate program after I purchased my wheel, which felt like they were going above and beyond... That's not even their company, so it really felt like they personally cared and wanted me to get my money's worth with my wheel purchase. I will 100% go through soul Ceramics for any of my future Potter needs.
Love my new little kiln! I'm still learning and have fired up about 3 times now and all went well...I just need to learn more about glazing. 👍😃
Very pleased to with our Evenheat Ceramic Kiln - RM II 1813 from Soul Ceramics. It arrived more quickly than we could arrange an electrician to set up a NEMA 6-30 outlet for it . Did a first heat a couple of days ago, and then the first firing yesterday of a few pieces yesterday. It's awesome and feels like really good quality. We are noobs at this so looking forward to fun learning