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Price Guarantee Policy

At Soul Ceramics, we want our customers to know they are getting the best prices online. When you see the blue "Lowest Price Guarantee" words on our website, we are guaranteeing that we have the lowest price anywhere on the internet. In fact, if you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will hand you the difference - in cash.  We want you to shop confidently knowing that you are getting the absolute best price on your kiln or wheel.

To request your partial refund, e-mail us a link to the same product on our competitor's website within 30 days from the date of your order and we will process the credit accordingly.

Our Lowest Price Guarantee has some restrictions:

  • You must purchase the item from our website before requesting your partial refund
  • Special promotion offers are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online store only
  • The website can not be a discounter or auction website, such as eBay
  • The competitor must be an Authorized Retailer for the product
  • The price on the competitor's website must include all shipping and processing fees
  • The manufacturer must be either Evenheat Kiln, Jen-Ken Kilns, Olympic Kilns, or Paragon Industries
Soul Ceramics reserves the right to refuse payment for any products or offers that do not meet the required definition of a fair market price.
    ★ Verified Reviews

    Let customers speak for us

    153 reviews
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    It’s a game changer

    Love the new kiln. High quality. Thanks for the smooth transaction.

    As advertised

    I have only had the oven for a short time but it is as advertised. They communicated great the hole time and delivered as promised.

    Solid purchase and a great experience

    Everything about my recent order can be summed up in a word: effortless. Finding the oven I wanted was a cinch and placing the order could not have been easier. I was expecting the oven to arrive in three weeks and received a call from the carrier only a few *days* later to arrange delivery the next afternoon. Simply pleased and I would definitely recommend Soul Ceramics!

    Even heat KO 22.5

    Stellar experience! Was looking to purchase and the first company I talked to blew me off when I asked question. Not Soul Ceramics. Got my kiln 3.5 weeks and was perfect. TJ is very thoughtful. Thanks for everything. !

    Great to deal with!

    SC was very communicative and great to deal with. I will be making future purchases from them!