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Price Guarantee Policy

At Soul Ceramics, we want our customers to know they are getting the best prices online. When you see the blue "Lowest Price Guarantee" words on our website, we are guaranteeing that we have the lowest price anywhere on the internet. In fact, if you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will hand you the difference - in cash.  We want you to shop confidently knowing that you are getting the absolute best price on your kiln or wheel.

To request your partial refund, e-mail us a link to the same product on our competitor's website within 30 days from the date of your order and we will process the credit accordingly.

Our Lowest Price Guarantee has some restrictions:

  • You must purchase the item from our website before requesting your partial refund
  • Special promotion offers are not eligible
  • The competitor must be an online store only
  • The website can not be a discounter or auction website, such as eBay
  • The competitor must be an Authorized Retailer for the product
  • The price on the competitor's website must include all shipping and processing fees
  • The manufacturer must be either Evenheat Kiln, Jen-Ken Kilns, or Paragon Industries
Soul Ceramics reserves the right to refuse payment for any products or offers that do not meet the required definition of a fair market price.
    ★ Verified Reviews

    Let customers speak for us

    465 reviews
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    Evenheat Knife Oven - KO 22.5
    Marc Chord (Portland, US)
    Works great

    Even heat 22.5 ko came 100%assembled and ready to go. Went with quite relays and temp only deviates +~4deg. Great service and response from soul ceramics when I had one little problem when it was totally my screw up

    D
    Evenheat Knife Oven - KH 418
    Daniel Schulze (Milwaukee, US)
    Kiln worked good.

    My only complaint is that the door mount is a sloppy design. The door sits crooked and a mistake screw hole was drilled. I will fix it eventually but for the money I spent a little more care should have went into it.

    A
    Evenheat Heat Treat Oven - LB 27
    Alex Coward (San Dimas, US)
    The LB 27 oven.

    This team is awesome, TJ, Alex, & Lea took care of all the transactions, ordering, Q&A, additional parts, Shipping etc. Kept me up to date weekly as the manufacturing process did increase. These small companies Evenheat and Soul ceramics are true MADE IN THE USA companies. I would absolutely recommend them. I love my LB27. I can now make 2 foot gold bars

    A
    Jen-Ken AF3C 1822 Ceramic Kiln
    Alan Wilkerson (Greenbrier, US)
    Great price, great service, easy ordering!

    Lots of kiln options, kiln was freight delivered perfectly... customer service was spot on and always very timely! Lea must not sleep 😂.... No complaints at all! I'm firing my first bisque to condition the elements as I write this... i cant wait to fire my pottery and see how it all turns out! Got a batch waiting to bisque.... I've been wanting and waiting to purchase a digital kiln for years now.... you guys made it easy!

    J
    Jen-Ken AF3C 11/9 Ceramic Kiln
    Jessica Brooks (Oxford, US)
    Perfect, simple, professional

    I LOVE my new kiln!! I am new to pottery and ceramics and this is my first kiln. Great price, great customer service, easy to order and exactly as described! perfect fit for my home as it is small and fits a standard home electrical outlet without having to make any electrical modifications. SO easy to use with easy-to-read manual— my very first projects fired perfectly and I have never fired a kiln in my life before now. Perfect 04-06 range bisque and glaze just as described, which is exactly what I wanted. I couldn’t be happier with or more proud to own this equipment and everything that came with. Zero issues whatsoever with ordering and delivery, and I really appreciate that it arrived a week early with frequent communication and updates from the time I ordered, to the time it arrived, and great follow-up even after a couple of weeks of use. I never had to contact Soul Ceramics once regarding my order because I was provided all the information and updates I needed and more as my order was being fulfilled… but I have no doubt that any concerns, issues or questions I might have had would have been addressed and resolved promptly and professionally. seriously impressive, and this is a dream come true for me as a maker. I really can’t say enough about how satisfied and excited I am with this company and equipment. Thank you so much for a wonderful product and outstanding customer service!