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Price Guarantee Policy

At Soul Ceramics, we want our customers to know they are getting the best prices online. When you see the blue "Lowest Price Guarantee" words on our website, we are guaranteeing that we have the lowest price anywhere on the internet. In fact, if you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will hand you the difference - in cash.  We want you to shop confidently knowing that you are getting the absolute best price on your kiln or wheel.

To request your partial refund, e-mail us a link to the same product on our competitor's website within 30 days from the date of your order and we will process the credit accordingly.

Our Lowest Price Guarantee has some restrictions:

  • You must purchase the item from our website before requesting your partial refund
  • Special promotion offers are not eligible
  • The competitor must be an online store only
  • The website can not be a discounter or auction website, such as eBay
  • The competitor must be an Authorized Retailer for the product
  • The price on the competitor's website must include all shipping and processing fees
  • The manufacturer must be either Evenheat Kiln, Jen-Ken Kilns, or Paragon Industries
Soul Ceramics reserves the right to refuse payment for any products or offers that do not meet the required definition of a fair market price.
    ★ Verified Reviews

    Let customers speak for us

    361 reviews
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    Jason In CT

    Game changer, no more guessing if the steel is non magnetic. Great for all stages of heat treatment. Normalizing, quenching, and tempering. Very happy with the purchase.

    Evenheat Ceramic Kiln - High Fire 1210B

    This kiln is just the perfect size for all my ceramic needs. I have done several firings and they have all turned out great! The Rampmaster II controller is extremely easy to use. The customer service reps are always available and very helpful for the many questions that I had leading up to my purchase. I couldn't be happier with the entire experience and product from Soul Ceramics, thank you!

    My purchase from Soul Ceramics

    Soul Ceramics is the best company there is when buying your kiln. I own 2 glass kilns that are in my studio and I bought both from them through this company. I love getting their weekly messages on the kiln’s progress. After my kiln arrived, they quickly answered any questions I had. This is very important because you have no frustrations with your new kiln.

    My Kiln Arrived!

    I’ve got my kiln all set up and ran my first project today - puddles! I’m looking forward to trying new and more complex projects. The kiln was packed perfectly and works great!

    Evenheat lb 18

    I bought this evenheat lb 18 from Soul ceramics. I'm so glad I chose Soul ceramics for this purchase. They kept me in the loop, and every week I got an update on my order. I even had a couple of features to my order, soul Ceramics updated my purchase order promptly. I will make future purchases from Soul , they are just good people.