I ordered my HotShot 16G kiln from Soul Ceramics. It took about 3 weeks from order date. Communication with Soul Ceramics is Great. The only complaint I can make is about the Company they Ship with. I received an email stating it would arrive within a 3 day window period (Sat, Sun or Monday), but it did not arrive then. I took off work to be available for delivery. I had to take a second day off of work to be there for actual delivery day. I called the delivery company and was On Hold for Over an Hour and decided to use the "leave number" prompt, which I left my phone number. Someone from that company did finally call me back to tell me they do not deliver on Mondays....Monday happened to be the last day of my time period window. I don't understand why they gave me that date if they don't delivery on Mondays. It did finally arrive on Tuesday and everything was fine.
I am absolutely loving my new Jen-Ken tabletop ceramic kiln! I received it about 17 days ago and have fired it four times now. I bought it to make small sculptures and jewelry. It’s small but mighty and with the upgraded relays and the TAP II controller, it’s a whole new world for me. This little kiln is my new best friend.
I had a great experience with Soul Ceramics. There were other companies that were more well known but I found the kiln I wanted and it was priced as good if not a little better than the other companies. Staff was very helpful and answered all my questions and if they weren't sure they would check and get back with me. Would buy from them again.
I was using a generic wheel, took a class and knew that I needed to upgrade. I also knew that a tabletop wheel would be the best for me. I settled on the Speedball Artista tabletop wheel, and I love it. I purchased a computer table that will let me adjust the height that I feel comfortable at. This wheel is smooth, quiet and has great speed. I throw small to med. pieces. I use the hand control for speed, foot pedal can be purchased separately. Great upgrade for me, and it is portable! Great customer service with Soul Ceramics! Happy customer!!
I've been using my new Studio Pro 17 for 2 weeks and have to say I absolutely love it. There is a learning curve, but help is available when I need it.
I purchased the Evenheat HF 1818 kiln from Soul Ceramics. The product came via freight and it was packaged and shipped very well. The unboxing was easy, with minimal installation required. In addition, I purchased the furniture kit, and the downdraft vent. I also upgraded the controller to the Genesis 2 Icon+, with solid state relays, which I’m very happy I did.
I’ve done a series of bisque and glaze firings, and I’m very happy with the results. The kiln has 3 inch fire bricks and is very well insulated, and as easy to program. I highly recommend this kiln.
I also recommend Soul Ceramics as a retailer. They were very helpful in my selection of the kiln, and made some good recommendations. Their prices were the best I could find, and their feedback and communication was great during the ordering and waiting process.
Ordered and received within about 4 weeks. They sent an update email just about every week. Very prompt response. I would definitely buy from soul ceramics again.


