Authorized Distributor

Free Shipping (Order $500+)

{"id":1686430384222,"title":"Olympic Kiln - MAS1823HE","handle":"olympic-kiln-mas1823he","description":"\u003cp\u003e\u003cspan style=\"color: #38761d;\"\u003e\u003cstrong\u003eGo Green\u003c\/strong\u003e - With Olympic's energy efficient Medallion Series!\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #38761d;\"\u003eGo green with less energy consumption using 3” brick which provides extra insulation for more efficient firings.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #38761d;\"\u003eGo green with kilns equipped with an electronic controller for convenient, precise firings.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #38761d;\"\u003eGo green by saving dollars buying a Medallion Artist Kiln.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #38761d;\"\u003eGo green with green electrical boxes.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003cp\u003eOlympic’s \u003ca href=\"https:\/\/www.soulceramics.com\/collections\/olympic-medallion-artist-series-mas\"\u003eMedallion Artist Series models\u003c\/a\u003e can be fired everyday with high performance heating and controlled cooling providing a perfect firing every time.\u003c\/p\u003e\n\u003cdiv\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003cp\u003e\u003cspan\u003eThe kilns are built with 3” brick providing extra insulation and energy efficiency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003cp\u003e\u003cspan\u003eOlympic’s proven electrical box design with heat shields and top and bottom perforations keep the electrical components cool, and balanced heating elements insure even heating of the firing chamber under all firing conditions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cp\u003e\u003cstrong\u003eWant this kiln fast?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eMost kilns require a lead-time to manufacture, but this kiln is available to ship within 72 hours if it is ordered with the following configuration:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e240V - Single phase\u003c\/li\u003e\n\u003cli\u003eV6-CF or RTC-1000 controller\u003c\/li\u003e\n\u003cli\u003eOptional: Downdraft Vent System \u0026amp; Furniture Kit\u003c\/li\u003e\n\u003cli\u003eNo other additions. Please add an order note upon check-out to confirm in-stock status.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e","published_at":"2019-03-25T02:03:18-04:00","created_at":"2019-03-19T00:33:54-04:00","vendor":"Olympic","type":"Kiln","tags":["bold_olympic_208_240_volt","bold_olympic_3_phase","bold_olympic_automatic_lid_shutoff","bold_olympic_dual_controllers_3k_v6_rtc_genesis","bold_olympic_dual_media_lid_element","bold_olympic_fk_1","bold_olympic_lid_lift_assist","bold_olympic_multiple_thermocouples","bold_olympic_orton_vent_master","bold_olympic_solid_state_relay_26a_to_50a","bold_olympic_stand_with_castors","function:Ceramics","function:Porcelain","ready_to_ship","size:Medium","voltage:240V"],"price":131999,"price_min":131999,"price_max":131999,"available":true,"price_varies":false,"compare_at_price":165000,"compare_at_price_min":165000,"compare_at_price_max":165000,"compare_at_price_varies":false,"variants":[{"id":16117352038494,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"OLYMPIC_MAS1823HE","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Olympic Kiln - MAS1823HE","public_title":null,"options":["Default Title"],"price":131999,"weight":0,"compare_at_price":165000,"inventory_quantity":0,"inventory_management":null,"inventory_policy":"continue","barcode":""}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/0836\/2769\/products\/olympic-olympic-kiln-mas1823he-kiln-soul-ceramics.jpg?v=1557469255"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/0836\/2769\/products\/olympic-olympic-kiln-mas1823he-kiln-soul-ceramics.jpg?v=1557469255","options":["Title"],"content":"\u003cp\u003e\u003cspan style=\"color: #38761d;\"\u003e\u003cstrong\u003eGo Green\u003c\/strong\u003e - With Olympic's energy efficient Medallion Series!\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #38761d;\"\u003eGo green with less energy consumption using 3” brick which provides extra insulation for more efficient firings.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #38761d;\"\u003eGo green with kilns equipped with an electronic controller for convenient, precise firings.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #38761d;\"\u003eGo green by saving dollars buying a Medallion Artist Kiln.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #38761d;\"\u003eGo green with green electrical boxes.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003cp\u003eOlympic’s \u003ca href=\"https:\/\/www.soulceramics.com\/collections\/olympic-medallion-artist-series-mas\"\u003eMedallion Artist Series models\u003c\/a\u003e can be fired everyday with high performance heating and controlled cooling providing a perfect firing every time.\u003c\/p\u003e\n\u003cdiv\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003cp\u003e\u003cspan\u003eThe kilns are built with 3” brick providing extra insulation and energy efficiency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003cp\u003e\u003cspan\u003eOlympic’s proven electrical box design with heat shields and top and bottom perforations keep the electrical components cool, and balanced heating elements insure even heating of the firing chamber under all firing conditions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cp\u003e\u003cstrong\u003eWant this kiln fast?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eMost kilns require a lead-time to manufacture, but this kiln is available to ship within 72 hours if it is ordered with the following configuration:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e240V - Single phase\u003c\/li\u003e\n\u003cli\u003eV6-CF or RTC-1000 controller\u003c\/li\u003e\n\u003cli\u003eOptional: Downdraft Vent System \u0026amp; Furniture Kit\u003c\/li\u003e\n\u003cli\u003eNo other additions. Please add an order note upon check-out to confirm in-stock status.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e"}

Olympic Kiln - MAS1823HE

Customize Order
$ 1,319.99 $ 1,650.00
Maximum quantity available reached.
Vendor: Olympic
Product Description

Go Green - With Olympic's energy efficient Medallion Series!

  • Go green with less energy consumption using 3” brick which provides extra insulation for more efficient firings.
  • Go green with kilns equipped with an electronic controller for convenient, precise firings.
  • Go green by saving dollars buying a Medallion Artist Kiln.
  • Go green with green electrical boxes.

Olympic’s Medallion Artist Series models can be fired everyday with high performance heating and controlled cooling providing a perfect firing every time.

The kilns are built with 3” brick providing extra insulation and energy efficiency.

Olympic’s proven electrical box design with heat shields and top and bottom perforations keep the electrical components cool, and balanced heating elements insure even heating of the firing chamber under all firing conditions.

Want this kiln fast?

Most kilns require a lead-time to manufacture, but this kiln is available to ship within 72 hours if it is ordered with the following configuration:

  • 240V - Single phase
  • V6-CF or RTC-1000 controller
  • Optional: Downdraft Vent System & Furniture Kit
  • No other additions. Please add an order note upon check-out to confirm in-stock status.

     

    Solid State Relay

    A Solid State Relay is hands down the best investment you can make in your kiln!

    The relay is what controls the power cycling of the elements in the kiln and they need to be able to withstand a ton of power as they do so. The solid state relays are incredibly efficient compared to the standard mechanical relays and are able to operate at much faster speeds. What this equates to is incredibly tight temperature control for accurate firings, longer element life, and savings on your electrical bill!

    The standard mechanical relays have moving parts which cause wear and tear over the years and will eventually need to be replaced; however with a solid state relay it's likely to last the entire life of the kiln! You will save money and time by never needing to worry about this in the future! 

    Controller Selection

    Olympic has close relationships with the manufacturers of a variety of digital controllers. This means you will have nothing but the best the best in terms of performance and accuracy in your firings.

    With a selection of multiple controllers available - you can choose exactly what fits your needs.

    Genesis by Barlett Instruments

    The Genesis is a touch screen option which has extended functionality over traditional button controllers!Genesis Controller

    The Genesis has the ability to store up to 12 different programs - with up to 32 segments per program each! You'll have no trouble adding segments, skipping, or adding temperature along the way.

    This is a great choice for a controller if you want the features of a smart controller, but want the ease of straightforward programming and use.

    V6-CF by Barlett Instruments

    With a numerical keypad and multiple additional buttons to access the various features,Barlett V6-CF Controller it allows the operators to create up to 4 custom firing programs, each including up to 8 segments, and 2 custom firing programs with 16 segments!

    Need to make adjustments as you go? On-the-fly adjustments to offset the final temperature or skip a segment of the firing program areboth available! How about preheating? Check!

    Cone Fire mode can hold at a temperature of 200F for a specified time before continuing with the firing program. This is quite useful for drying ware. This and many other menu functions are available to provide additional control and create your ideal firing profile.

    If you're choosing between the V6-CF and RTC-1000, the V6-CF is best used with ceramic firings.

    RTC-1000 by Barlett Instruments

    The RTC-1000 controller Barlett RTC-1000 Controller allows the operators to create up to 6 custom firing programs, each including up to 8 segments. For complex firings using the "ramp-hold" feature, up to 16 segments may be created!

    Need to make changes during your firing? No problem! The RTC-1000 supports on-the-fly additions to your firing schedule ensuring that your pieces turn out exactly as you like.

    If you're choosing between the RTC-1000 and V6-CF, the RTC-1000 is best used with glass firings.

    3K-CF by Barlett Instruments
    Barlett 3K-CF

    The 3K-CF is our basic, no frills controller. It gets the job done, but does not offer nearly as much flexibility as the others. The 3K-CF has the ability to store up to 4 custom firing profiles with up to 8 segments each.

    While the 3K-CF controller is fantastic, and certainly will help you achieve your end goals - we always recommend an upgrade to one of the other available options. The controller is the heart and brain of your kiln and not something to skimp on! It's what you'll be working with day in and day out, and being able to take advantage of the expanded user interface on the other controllers as well as their overwhelming number of features - we've always found that users are happiest upgrading.

    This is a good choice if you're only planning to occasionally use your oven and do not want room to expand in the future.

    Orton Vent Master Downdraft Vent System

    With all ceramic and glass kilns, we highly recommend that they be vented to the outside. But why?

    First and foremost - is your safety! When heating various materials in your kiln, many have byproducts that burn off and are released into the air. These byproducts are toxic and you don’t want that mixing with the air you’re breathing.Orton Vent Master

    The Orton Vent Master has a patented process called “Downdraft Venting”. By manufacturing the kiln with a hole in the bottom, we’re able to attach the vent here and pull the fumes out and vent them outside through a duct or window.

    This process helps improve the air flow and produce more uniform temperatures throughout the chamber, ensuring that each of your pieces is accurately being heated. The additional oxygen will ensure your colors develop to their truest nature.

    In addition, with downdraft venting - you’ll extend the life of the elements and other metals within our kiln, ensuring your kiln lasts longer and you have reduced repair costs down the road. We often hear from customers that they are confident that by utilizing their venting system their kiln will last much longer than it would have otherwise and that the investment has more than paid for itself.

    Lid Lifter

    The optional lid lifter lightens the force necessary to operate the kiln lid. It does so with ease and grace and with no negative effects upon the kiln itself.

    With many of these larger kilns, the lids tend to pack a solid punch when it comes to weight. While they're still manageable without the optional lid lifter, we've always found them to be a joy to use and make our day-to-day lives in the studio that much easier.

    Stand with caster wheels

    The standard order of this kiln comes with a stationary stand built to handle the weight, heat, and shape of the kiln. While this works perfectly fine, attempting to move your kiln can be a difficult maneuver and could result in a damaged stand, or worse - a broken kiln!Stand with casters

    Ordering a stand with caster wheels ensures the whole process of moving your kiln for any reason is a smooth & simple process.

    No longer worry about if you're running out of room within your garage - you can tuck you kiln away in a corner when it's not in use! And of course - if you're one for moving the kiln around the studio or other rooms, this is essentially a necessity.

    Power Interrupt Switch / Automatic Lid Shutoff

    The power interrupt switch is a useful safety feature which removes power from the heating elements of your kiln once it is opened, and reapplies the power once the lid has been closed.Power Interrupt Safety Switch

    If you believe you'd ever like to be open the kiln during firing, the power interrupt switch is a highly recommended addition to your new purchase.

    Dual Media Lid Element

    With the dual media lid element, turn this kiln into a 1-2 punch champion!

    You’ll be able to not only fire your ceramics pieces, but also use this kiln for all your glass fusing needs. Don’t limit yourself and instead keep your options open for working with both mediums!

    We often find that our customers regularly come back to purchase a second kiln dedicated to glass - Save yourself some time and money by ensuring your kiln does it all!

    Multi-Zone Thermocouples

    The zone control gives the controller the ability to regulate the rates of rising temperature to be even between the different zones. Meaning if the top of the kiln is lagging behind the controller will alter the rate of the bottom two zones to keep things even. When the zone control is turned on in the controller it also allows the operator to see what the temperature is, during the firing, on each of the zones.

    All of this improves the evenness of the kiln temperature! We find that it is beneficial when firing a very tightly loaded kiln with lots of shelves stacked close together as a lot of potters do. It is also beneficial to those that fire sculptures that use the entire height of the kiln to ensure a nice even firing.

    Furniture Kit

    Furniture Kits are necessary accessories for any kiln owner as firing directly on the kiln floor is not only bad for the kiln, but your pieces as well. In addition to this, they're also useful! A furniture kit will allow you to stack multiple shelves on top of one another in order to maximize the useable space when firing smaller pieces.

    If you have one that will fit this kiln size already, then you're in luck! But if not, you'll want to ensure you add this to your order as well.

    Furniture Kit includes:

    • 1x 15.5” x 15.5” octagon shelf
    • 4x 15.5” x 7 3/4” half shelves
    • 6x 4" small square posts
    • 6x 6" small square posts
    • 6x 8" small square posts
    • 1x 1 lb bag kiln wash

    Kiln furniture can be special ordered separately, but if done so the cost is ~10-20% higher and will incur a separate shipping charge. It's best to include this on your intial order of the kiln.

    * Received shelves may contain surface imperfections such as scratches, discoloration or rough edge. These possible imperfections are understood and accepted by the buyer.

    Product Specifications
    Model MAS1823HE
    Max Temperature 2350 °F
    Inside Dimensions 17.5" x 22.5"
    Exterior Dimensions 31.5" x 36.5"
    Volume (Cu. Ft.) 3.29
    Power Plug Type NEMA 6-50
    Voltage 240
    Watts 6,300
    Amps 30
    Shipping Weight (lbs.) 215
    Shipping Lead Time 3 Weeks
    Warranty 1 Year
    * Watts, Amps, Max Temperature, & Power Receptacle are all based on the specified voltage. Slight variation may occur if selecting a different voltage.

    Customer Reviews

    Based on 1 review
    100%
    (1)
    0%
    (0)
    0%
    (0)
    0%
    (0)
    0%
    (0)
    C
    C.H.
    Olympic Kiln

    Great price on my new Olympic Kiln.
    Soul Ceramics was great with customer service and the quality of product.

    Thank you!

         * Reviews may be for a similar product in the same series, but a different size.

    At Soul Ceramics, we want our customers to know they are getting the best prices online. When you see the blue "Lowest Price Guarantee" words on our website, we are guaranteeing that we have the lowest price anywhere on the internet. In fact, if you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will hand you the difference - in cash.  We want you to shop confidently knowing that you are getting the absolute best price on your kiln or wheel.

    To request your partial refund, e-mail us a link to the same product on our competitor's website within 30 days from the date of your order and we will process the credit accordingly.

    Our Lowest Price Guarantee has some restrictions:

    • You must purchase the item from our website before requesting your partial refund
    • Special promotion offers are not eligible
    • The item must be in stock on the competitors website
    • The competitor must be an online store only
    • The website can not be a discounter or auction website, such as eBay
    • The competitor must be an Authorized Retailer for the product
    • The price on the competitor's website must include all shipping and processing fees
    • The manufacturer must be either Evenheat Kiln, Jen-Ken Kilns, Olympic Kilns, or Paragon Industries
    Soul Ceramics reserves the right to refuse payment for any products or offers that do not meet the required definition of a fair market price.

      At Soul Ceramics, we know how annoying it can be when you are hit with hidden costs and fees when you purchase items online. That's why we offer FREE SHIPPING* on all standard orders through Soul Ceramics. Whether you are purchasing one item or ten, light weight or heavy freight items, you never pay a dime for shipping*. We even cover extra costs such as lift gate service, so the price you see is the price you pay.

      For the full details on this offer and our detailed shipping and returns policies, click here.

      Non standard orders include shipments outside of our standard shipping range, and orders under $499.99. Soul Ceramics reserves the right to inform you of shipping costs before orders are finalized.

      SOUL CERAMICS LLC EDITOR'S NOTE

      The below warranties were taken from the the respective manufacturers and last updated on June 4, 2018. Please note that these below warranties are all for reference only. While we do our best to keep these up to date; the manufacturer has the final say in what their product is warrantied as. Please reference your owner's manual upon purchase, or contact the manufacturer directly if you would like further clarification.

      Please scroll to the appropriate manufacturer's warranty for your kiln.

      Extended Warranty (Provided by Clyde)

      All Clyde warranties are for the core product only. In the case of any kilns/ovens where additional product options are available (Controllers, furniture kits, stands, blade fixtures, vents, etc.) the warranty does not apply, and the warranty would only be applicable to the kiln/oven.

      Evenheat Kiln, Inc. warranty

      Evenheat Kiln, Inc. guarantees to the original purchaser that for a period of two full years (one year for Evolution Series fiber lids) from the date of purchase the kiln will be free of defects in workmanship and materials when used under normal and proper operating conditions. Evenheat will replace or repair any defective part as specified.


      FOR THE WARRANTY TO BE EFFECTIVE THE PURCHASE MUST:

      1. Provide written proof of date of purchase. (Warranty card sent in at time of purchase.)

      2. Notify the Evenheat Distributor/Dealer from whom the kiln was purchased, within 10 days after defect has been discovered.

      3. Make kiln immediately available for inspection.

      FOR WARRANTY REPAIRS:

      1. Warranty repairs should be handled through the Distributor/Dealer from whom the kiln was purchased, who will arrange for any repairs or replacement of parts under the terms of this warranty upon receipt of the kiln (or defective part). Otherwise the defective part may be returned (postage prepaid) to Evenheat Kiln, Inc. P.O. Box 399 6949 Legion Drive Caseville, MI 48725. If, after factory examination, the original part is found to be defective, a new or repaired part will be shipped prepaid by Evenheat Kiln, Inc.

      2. If the entire kiln is to be returned to the factory, all transportation costs will be borne but he purchaser. The purchaser should notify Evenheat Kiln, Inc. (989) 856-2281 prior to shipping. Evenheat will help advise the best shipping method and if it is necessary to return the entire kiln or only certain parts. Warranty work will be performed within 30 days after defective part is returned to the factory.

      3. Evenheat Kiln, Inc. reserves the right, at its option, to replace the entire kiln or any part of it in order to fulfill its obligation under this warranty.

      THIS WARRANTY DOES NOT COVER:

      1. Freight damage, kilns altered in any way, abuse or neglect, moisture, improper storage or installation.

      2. Kiln overfired (reaching temperature higher than melting point of ware inside kiln) regardless of cause.

      3. Dawson Kiln Sitter or Limit Timer.

      4. Kilns operated on incorrect voltage.

      5. Improper electrical installation.

      6. Kiln furniture or ware.

      7. Kilns used for reduction or salt firing.

      8. Kilns used for purposes other than the firing of glass materials.

      9. Kilns operated in excess of the cone or temperature on the rating plate.

      10. Damage to Property or personal injury that may occur from kilns that are fired on or near wood floors or combustibles.

      11. Damage to property or personal injury that may occur from improper ventilation of the work area and building structure.

      This warranty is in lieu of all other warranties, expressed, or implied.
      Evenheat Kiln, Inc. neither assumes nor authorizes any Distributor/Dealer, Retailer or employee to assume for it any other obligations or liabilities in connection with Evenheat Kilns.

      This warranty is limited as specified above and excludes incidental or consequential damages. Some states or providences do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

      Evenheat Kiln, Inc.
      P.O. Box 399

      6949 Legion Road
      Caseville, MI 48725
      United States of America

      Speedball Art Products warranty

      Your Speedball Art Products Company purchase comes complete with either a 2-YEAR, 5-YEAR, or 10-YEAR WARRANTY (100% parts & labor when labor performed at Speedball Factory) depending on the product purchased - please review the product page. Speedball Art Products Company warrants this Speedball pottery wheel to be free from defects in materials and workmanship under normal use and service, that would affect its operation for a period of 10 (ten) years from the date of purchase.

      This wheel must be registered within 30 (thirty) days of the date of purchase to make the warranty effective. Registration can be performed either online at http://speedballart.com/warranty_form.php or by contacting our Customer Service Department at 800.898.7224. The obligation of this warranty shall be limited to repairing or replacing any part of the wheel which, at the discretion of the Company, shall be proven defective in materials or workmanship under normal use and service during the time period commencing with the date of purchase. Full wheel replacement will be at the discretion of the Company and will only be considered for claims initiated within 30 (thirty) days of purchase.

      This warranty does not apply to:

      1. Damage caused by accident, abuse, mishandling or dropping.

      2. Units which have been subject to unauthorized repair.

      3. Units not used in accordance with direction.

      4. Damage exceeding the cost of the product.

      5. Damage by flood, lightning or natural disaster, war declared or undeclared.


      In no case shall the Company be liable for any incidental or consequential damages for breach of this or any other warranty, express or implied, whatsoever.

      The limit of this warranty includes the product only and not any loss of work time or contract due to inability to use the wheel.

      Parts in need of repair shall be returned by the customer, shipping prepaid, to:


      Speedball Art Products
      Repairs Department
      2301 Speedball Road
      Statesville, NC 28677

      After any repair or replacement, Speedball Art Products Company will return under normal working schedule and by UPS/FedEx Ground Service (for customers in the Continental United States). Rush repair orders are accepted by purchase order and credit card payment or COD charges. Shipping charges for rush returns other than UPS/FedEx Ground Service must be prepaid via credit card or COD. No U.S. Postal returns. Be sure to wrap the product or parts securely when shipping to avoid shipping damage.

      Policy Statement for Speedball Potter’s Wheel Warranties:

      1. Warranty card must be on file at Speedball Art Products Company

      2. Customer must contact Speedball Art Products Company for Return Authorization Number prior to returning the wheel. Please write the number clearly on the outside of the box.

      3. Parts for warranty repair must be shipped prepaid to Speedball Art Products Company.

      4. Send entire system as a unit control box, motor, foot pedal and all power with no cut cords. Experience has shown that by sending the entire system, repairs are made the first time, made correctly and with less time and trouble for all parties concerned. Full wheel shipments for repair or replacement must be shipped in original packaging.

      5. Enclose a brief description of the problem, along with your name, UPS address, phone number, email address and personal address.

      6. Speedball Art Products Company will pay UPS/FedEx Ground Service shipping back to customer.

      7. Any extra charges due to a request by the customer to rush shipment are to be paid by the customer.

      8. For your convenience, troubleshooting can also be conducted by phone with one of our trained Customer Service Representatives at 800.898.7224, Monday-Friday, 8:00am-5:00pm EST.

      Jen-Ken Kiln Warranty

      JEN-KEN KILNS are warranted to the original purchaser to be free from defects in materials and workmanship when used under normal and proper conditions for the periods specified below. The warranty period begins at the date of original purchase from JEN-KEN KILNS, a JEN-KEN KILN authorized distributor or dealer.

      JEN-KEN KILNS are warranted for 2 years (1 year for the Chili Pepper) from date of original purchase.

      Dawson Kiln Sitter is warranted by a separate 1 year warranty from WP Dawson, Inc.


      PerfectFire panels are warranted by a separate 1 year plan from the manufacturer.


      FireRight panels are warranted by a separate 1 year plan from the manufacturer.


      To Claim under the Warranty, the purchaser must:

      1. Provide written proof of the date of purchase.

      2. Notify JEN-KEN KILN (or distributor/dealer) from whom the kiln was purchased.

      3. Make the kiln immediately available for inspection.

      FOR WARRANTY REPAIRS:

      1. Warranty repairs should be handled from where you purchased the kiln and they will arrange for any repairs or replacement of parts under the terms of the warranty and upon receipt of the kiln or defective part(s). Warranty work, other than that performed at the factory, DOES NOT include labor, just parts. The defective parts may be returned to JEN-KEN KILNS (postage prepaid) 3615 Ventura Drive West, Lakeland, Florida USA 33811. Include your name and address, a letter of explanation and the name and address from where you purchased the kiln. If, after factory examination the part is found to be defective, a new or repaired part will be sent prepaid by JEN-KEN KILNS.

      2. If the entire kiln is to be returned to the factory, all transportation costs are the responsibility of the purchaser. The purchaser should notify JEN-KEN KILNS (863) 648-0585 prior to shipping. We will advise the best shipping method and if it is necessary to return the whole kiln or only certain parts. Factory warranty work will be performed within 30 days after the defective part is returned to the factory.

      3. JEN-KEN KILN reserves the right, as its option, to replace the entire kiln or any part of it in order to fulfill its obligation under this warranty.

      This Warranty DOES NOT Cover:

      1. Freight damage.

      2. Kilns altered in any way after leaving our factory.

      3. Abuse or neglect, moisture, improper storage.

      4. Improper installation.

      5. Kiln Overfires (exceeding the melting temperatures of the materials being fired) regardless of the cause of the overfire. (This does not occur in kiln that are monitored while firing. If in doubt during a firing, turn the kiln off)

      6. Dawson Kiln Sitter or Limit Timer.

      7. Kilns operated on incorrect voltage.

      8. Improper electrical installation.

      9. Kiln furniture.

      10. Kiln ware.

      11. Kilns used for purposes other than firing ceramic or glass materials.

      12. Kilns operated in excess of the temperature rating of the kiln.

      13. Damage that may occur from kilns that are fired on or near combustible materials (i.e.: wood floors).

      This Warranty is in lieu of all other warranties, expressed or implied. JEN-KEN KILN neither assumes nor authorizes any distributor, dealer, retailer or employee to assume for it any other obligation of liabilities in connection with JENKEN KILNS.

      This warranty is limited, as specified above and excludes incidental or consequential damages, so the above limitations or exclusions may not apply to you.

      This warranty give you specific rights and you may also have other rights why vary from state to state.


      JEN-KEN KILNS
      Manufactured by Sir Ramic Porcelain, Inc.
      3615 Ventura Drive West Lakeland, Florida USA 33811
      (863) 648-0585

       

      Olympic Kilns Warranty

      Warranty Registration

      This Warranty Is Applicable to All Kilns Manufactured by Olympic Kilns That Are Used for Ceramics, Pottery and Glass.

      Cone 10 Kilns Have a One-Year Warranty and All Other Kilns Have a Two-Year Warranty. Certain Parts, Thermocouple, Kiln Sitter Tube Assembly, Are Not Covered Under Warranty, Nor Is Kiln Furniture.

      Haugen Manufacturing, Incorporated guarantees to the original purchaser that any defects in OLYMPIC KILNS which become apparent within two years (one year for the Dawson Kiln Sitter and safety timer which is covered by warranty from W. P. Dawson, Inc. and kilns rated at cone 10) will be remedied as specified below.

      Our warranty, of course, does not cover any kiln damaged or altered by you or others after it leaves our factory. Our warranty does not cover damage due to reduction or salt firing, over-firing, exceeding the maximum cone or temperature ratings, improper installation, use of electrical voltages different than those specified, or firing material other than ceramics.

      If a defect of manufacturer becomes apparent, and your retailer does not resolve it to your satisfaction, we will in the following manner: Within (6;) days of the first indication of a defect, tell us in writing of defect, and the date, place and proof of the your purchase. We will contact you to determine what parts seem to warrant repair and to instruct you as to shipment of the kiln parts. You will dismantle, package, and ship the parts we request (and no others), to us at your cost, freight prepaid. If the kiln has a defect of manufacture we will repair, replace or refund as is appropriate, within (30) days. We will ship to you at our cost in your package, for you to reinstall at your cost. If the parts shipped by you to us are in need of
      repair or replacement for something which is not covered by this warranty, we will not perform the work until you have authorized the work and made arrangements for payment. If substantially an entire kiln is returned for repair under warranty, you will prepay the cost of packaging and shipping both to and from
      the factory.

      We shall in no event be liable for injuries to persons or property or for incidental, contingent, special or consequential damages arising from the use of our products. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

      OLYMPIC KILNS
      HAUGEN MANUFACTURING, INC.
      P. O. BOX 1347
      4225 THURMON TANNER ROAD FLOWERY BRANCH, GA 30542
      (770) 967-4009

      ★ Verified Reviews

      Let customers speak for us

      141 reviews
      96%
      (136)
      4%
      (5)
      0%
      (0)
      0%
      (0)
      0%
      (0)
      Even heat KO 22.5

      Stellar experience! Was looking to purchase and the first company I talked to blew me off when I asked question. Not Soul Ceramics. Got my kiln 3.5 weeks and was perfect. TJ is very thoughtful. Thanks for everything. !

      Great to deal with!

      SC was very communicative and great to deal with. I will be making future purchases from them!

      Great customer service and great kiln!

      Our students love the new kiln, everyone is very happy with it. We will definitely order again in the future. Thank you!

      Great Kiln, Fair Price

      I love my new Evenheat 88 Metal Clay Kiln. The quality construction and custom color make it an attractive addition to my studio. The programmable controller is user friendly, the results consistent, and the price right!

      Evenheat Studio 17 Purchase

      The entire transaction from start to finish was excellent, very professional company. Fired up kiln so far so good, this will be used for my glass work.