Everything went pretty smoothly, besides the long wait time, hence the 4 stars . The customer service was pretty responsive though. It took a bit over 6 months to get the kiln. Other than that, the kiln looks great! The delivery went smoothly. I haven’t been able to use it yet, but the wiring looks clean and everything looks in order. I’m excited to put it to use.
The shipping took a while longer then I wanted, but it was too no fault of the business. They were quick to respond when asked and it was easy to get delivered by freight. Go knife talk!
Soul Ceramics web site made it easy to chose the oven I needed. Ordering process was easy. The weekly order status e-mails I received were great. The Evenheat Oven was everything I expected. Quality is very good and easy to operate with the Rampmaster Controller.
I absolutely love my LB 22.5, it runs extremely smoothly and quietly thanks to the solid state relay My oven comes up to quenching temperature (1500-1550) in about 35 minutes and retains heat remarkably well. This was an amazing step forward in my knife shop giving me the ability to take control of my own heat treat regimen. Soul Ceramics was amazing every step of the process